Investigations

One of the basic responsibilities of a self-regulatory body is to carry out investigations into the conduct of licensees and take disciplinary action when necessary.

The Commission’s investigation process has three main objectives:

• to gather all relevant information to enable informed decisions on the facts of the matter being investigated;
• to treat all parties courteously, fairly, impartially and in accordance with the rules of administrative law; and
• to gather the information efficiently.

Licensees Guide to Complaints and Investigations
For more information for licensees on the investigatory process