One of the basic responsibilities of a self-regulatory body is to carry out investigations into the conduct of licensees and take disciplinary action when necessary.
The Commission’s investigation process has three main objectives:
- to gather all relevant information to enable informed decisions on the facts of the matter being investigated;
- to treat all parties courteously, fairly, impartially and in accordance with the rules of administrative law; and
- to gather the information efficiently.
Licensees Guide to Complaints and Investigations
For more information for licensees on the investigatory process