Submit a Complaint

If you believe a licensee or brokerage may have acted improperly by violating the Real Estate Trading Act, its Regulations or the Commission Bylaw during the course of a trade in real estate you may contact us to file a written complaint.

It is important to note that the Commission does not accept anonymous complaints and does not have the legal authority to award damages. Before submitting a complaint, please review the Complaints section of the website, which will assist you in completing your complaint.

Download and complete the Complaint Form

Your complaint can be submitted by email, however, the Commission requires clear copies of all documentation in support of your complaint, such as:

  • Agreement of Purchase and Sale;
  • Brokerage Agreement;
  • Agency Disclosure Form (Working with the Real Estate Industry Form);
  • Property Disclosure Statement;
  • Listing Addendum;
  • All correspondence between yourself and the licensee(s) (i.e. emails, text messages or voicemails); and
  • Photos.

Mail/ fax/ email the Complaint Form and supporting documentation to:

Nova Scotia Real Estate Commission
601-1595 Bedford Highway,
Bedford, NS, B3B 1W4

Fax: 800-390-1016

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Nova Scotia Real Estate
Commission
is the regulator of the
Nova Scotia real estate industry.

Contact Us

Nova Scotia Real Estate Commission

601-1595 Bedford Highway
Bedford, NS
B4A 3Y4

p: 1.902.468.3511 or
1.800.390.1015

f:  1.902.468.1016 or
1.800.390.1016

e: For licensing information
licensing@nsrec.ns.ca
For complaints
compliance@nsrec.ns.ca